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Immediately disconnect these Western Digital NAS drives.

Illustration for an article titled Disconnect these Western Digital NAS Drives Right Now.

photo: miscellaneous photography (Shutterstock)

A network attached storage device (NAS) is an external hard drive with a network connection. It’s basically a personal cloud drive that you can set up in your home to access your files remotely. This is handy, but if you’re using the My Book Live and My Book Live DUO NAS drives from Western Digital, you It should immediately disconnect from your WiFi to keep your data safe from hackers.

According to widespread user reports Third parties can use the WD My Book Live app to remotely. Access the NAS drive once it’s there. The hacker will steal the saved files. Then do a factory reset which will wipe all stored data. Data cannot be restored after a system reset. making it a particularly devastating attack.

Usually, users expect security patches to fix this serious problem. Unfortunately, Western Digital stopped supporting affected NAS drives in 2015, and the device hasn’t received a new firmware update since then. That explains why vulnerabilities existed in the first place. But it also means that a patch may never arrive. According to officials Statement on Western Digital’s website:

Western Digital has determined that some My Book Live devices have been compromised by malicious software. In some cases, this compromise has led to a factory reset that appears to erase all data on the device.

However, Western Digital did not confirm whether the patch will fix the issue, saying:

My Book Live devices received the last firmware update in 2015. We understand that customer data is very important. At this time, we recommend that you disconnect My Book Live from the Internet to protect your data. you on the device

Users should check their drives immediately. If the dashboard login screen says “Incorrect password” (and you’ve confirmed that you’re using the correct login). It’s possible someone wiped the drive. If you can still log in and your data is still available. You should remove the drive from the network to prevent attacks. Even if you can’t access the drive remotely. But you can connect directly to your PC or laptop with an Ethernet cable.

  1. Turn off your computer’s wifi connection.
  2. Connect the computer and the NAS drive with an Ethernet cable.
  3. Restart your computer.
  4. The NAS drive light should now turn on and appear on your PC’s storage device.
  5. have a problem consult Western Digital support page for troubleshooting. Help.


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