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Messages sent to Google Fi users with Hangouts disappeared last week.

A Google Fi user in Hawaii received a few messages on Monday night wishing him a merry Easter. The problem is that those messages are sent on Easter Sunday. But more than a day later

Google is now notifying Fi users receiving Hangouts messages that messages sent to them may disappear between March 31 and April 5. “Few people,” Google said, has now fixed the problem and is sending a delayed message. Missing messages should appear on Hangouts by the end of today, April 7.

Fi users have been able to send and receive calls and messages through Hangouts for years, but Google announced plans years ago to pull out these features as Hangouts turned Hangouts into an app. Another Google communication feature appears to have been disabled within the last week.

But an interruption occurred before the service was completely shut down, so Google is still working to resolve the delayed message to Hangouts, a Google spokesperson confirmed the interruption of the service. The Verge And said affected users are now being contacted, SMS messages will continue to be sent to Messages by Google or other default messaging apps.

Delayed messages can cause real problems for senders and recipients. As of November 2019, more than 168,000 messages were sent, which were originally sent on Valentine’s Day in 2019, nine months earlier. People get messages that are confusing and lacking context – in some cases, messages from people who died in the months in between. The issue was caused by a server failure at Syniverse, the company that routes messages between service providers.

Google has been shutting down Hangouts for years, so it’s possible that not many users share the service with Fi.Even the Hawaii-based Fi user, who has all the disclosures, my friends say they know. It should have been changed for a while and decided not to.

“I set myself on this point,” said Jason Bennett, who received a delayed Easter message. The Verge.I want to see what happens when I’m offline. ”

The content of the email sent to Fi users whose messages are delayed

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