Several OnePlus 9 Pro owners said they had been consistently warned of overheating, often using the camera app. Android Police It was found a growing number of reports, most of which were collected in a thread on OnePlus support forums, and often mention the use of the camera app in connection with the warnings, OnePlus said. The Verge This is a known issue and will be fixed through a “coming weeks” software update.
Some 9 Pro owners reported the issue saying a warning would pop up even with little use of the phone’s still or video recording capabilities, and in some cases the phone would forbid taking another photo until it cools, others mention. Problems occurring around or shortly after the initial setup. We didn̵7;t encounter any issues while testing the OnePlus 9 Pro for our review and we haven’t seen it in use since.
OnePlus gave a lot of thought to the heat dissipation in the 9 Pro’s design, which is a very important consideration for the phone’s fast wireless charging feature. To ensure the phone maintains a safe temperature during wireless charging, the 9 Pro has a thicker copper and a larger heat sink than its predecessor. It is also equipped with two 25W battery cells which help regulate heat in addition to improving charging times.
While it looks like the phone is well equipped to deal with the heat in the hardware side, user descriptions of the problem and the response from OnePlus indicate that something may be wrong with the software. Until a fix arrives, the company recommends that Pro 9 owners who are experiencing issues submit a bug report through the forum.