Home / Business / The restaurant saw diners return. But felt that there was a labor problem

The restaurant saw diners return. But felt that there was a labor problem



Daniel Halpern wants to hire 800 workers and it’s not easy.

Halpern is CEO of Jackmont Hospitality, an Atlanta-based food service company that franchises 45 restaurants, including TGI Fridays, nationwide.

Diners are making a comeback, but Halpern hopes that in the coming weeks his venue will be properly cared for to ensure the clients he is looking forward to will have the experience they expect.

At the moment, Jackmont employs about 1

,200 people before the epidemic, more than twice as many as 2,700 people.

“For those of us in the hospitality industry, staffing is essential to being successful when we are out of crisis, we want to open and deliver a quality experience for our guests,” Halpern said. Time – is the number one issue in calling our General Manager. “

The average wage at his restaurant is about $ 13 an hour before tip. He also offers benefits. But said he wanted to incentivize the server by paying a daily tip on the card and talking about additional benefits such as a sign-in bonus.

The additional stimulus through direct pay to the general public and increased unemployment benefits are a potential two-edged sword for restaurants. Consumers have more cash on hand and are returning to dine out. But some entrepreneurs, such as Halpern, feel that it is an incentive to keep workers at home. What’s more, big retailers like Amazon hired hundreds of thousands of workers during the epidemic, potentially affecting the service sector’s workforce.

Tropical Smoothie Cafe is seeing a labor crunch at nearly 1,000 company-owned and franchised locations, typically employing 16 to 22-year-olds.Charles Watson, CEO, said employment is the biggest concern of all. Company now

“There is a shortage of workforce in the restaurant business and in the hospitality industry as we have never seen before… there is no workforce in most markets where we have coffee shops – in other words, people are always at home and in the service industry. “That’s a huge problem for us in terms of our top priority, customer service.”

A Now Hiring sign is posted in front of Taco Bell on February 5, 2021 in Novato, Calif.

Justin Sullivan | Getty Images

In March, nonfarm payrolls rose 916,000 that month, while the unemployment rate dropped to 6%, the highest overall job increase since August 2020, a sign that the economy is recovering.

The National Federation of Independent Businesses said the challenges of trying to find qualified employees are impacting small business owners. Although overall sentiment rose in March, 51% of owners reported few or no “qualified” applicants. What’s more, 42% of all owners reported job vacancies they couldn’t fill out – with a record-high reading and 20 points above the group’s historical average over the past 48 years of 22%.

“Main roads do better as state and local restrictions are eased. But finding qualified workforce is a major concern for small businesses across the country, ”NFIB chief economist Bill Dunkelberg said in a statement.Small business owners are competing with the epidemic and rising unemployment benefits that have left some workers out of the workforce. However, the owner remains committed to hiring workers and expanding the business.

Domino CEO Ritch Allison admitted the labor market was tight on CNBC’s “Power Lunch” on Monday. The company hired tens of thousands of workers, including delivery drivers, during the outbreak.

“It’s a very competitive market, so we see ourselves competing for customers and also competing for drivers for team members – we have to be good at both,” he said.

A large restaurant company recently announced hiring for tens of thousands of jobs. Until Thursday, McDonald’s will hold an event to fill 25,000 roles in Texas alone, Reuters reported. The fast food giant hired 260,000 last year when the restaurant opened again to diners.

IHOP, owned by parent company Dine Brands, said it would employ 10,000 people to fill positions for 1,600 part-time and full-time workers in the United States.

And Yum Brands’ Taco Bell is renewing parties nationwide on April 21 at nearly 2,000 locations. The company is looking to hire 5,000 workers by transforming its parking and yard into a trade show to keep candidates safe in the process. Continue to spread

“It’s no secret that the labor market is tight, which is why we are excited to host a fourth round of hiring in partnership with our franchise,” said Kelly McCulloch, Taco Bell’s Chief People Officer. Said in a statement


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