- SpaceX does not plan to add tiered prices to the Internet service, Starlink said on Tuesday.
- Sequential pricing is the norm for US ISPs, but Starlink wants it to be “simple and transparent”.
- Gwynne Shotwell said Starlink wanted to supplement American internet giants like AT&T, not replace them.
- You can find more stories on our Business Insider page.
SpaceX President Gwynne Shotwell said Tuesday that the aerospace company does not plan to offer tiered prices for Starlink satellite internet service.
The respective pricing, which companies charge differently depending on the level of service, is popular with major US ISPs such as Verizon and Xfinity.
Starlink users are currently paying $ 99 per month for their subscription, which is still in beta, plus $ 499 for a physical kit that includes a router, tripod and satellite dish. Once installed, the unit is connected to 1,300 Starlink satellites that send internet signals to the earth.
“I don’t think we are pricing consumers,” Shotwell said at CNBC’s 2021 “LEO Digital Forum” satellite panel. “We’re going to try to keep it as simple and transparent as possible, so for now. There are no plans to rate it for consumers. “
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Shotwell, who is SpaceX’s chief operating officer, said the company does not plan to replace big ISPs such as AT&T and Comcast, and that Starlink is “very free.”
“The Starlink system is best suited for highly fragmented rural or semi-rural populations,” Shotwell said, while other carriers target urban areas and large cities. Starlink currently operates most of the rural areas. But also works in certain cities such as parts of London, UK
Shotwell said SpaceX does not have a “time frame for exiting the beta phase” and that there is still “a lot of work to do to make the network reliable”.
Since the launch of “Better Than Nothing Beta” in October, Starlink has garnered more than 10,000 users in six countries: the United States, United Kingdom, Australia and New Zealand.
At the virtual dashboard, Shotwell said SpaceX was focused on the United States in the first place “because [customers] Speak english and they are close and if they have a problem with the food we can deliver quickly “
Starlink customers across the United States have provided insider reviews for the speed and assistance of SpaceX’s customer support team when they needed help with Starlink.Some said it was friendly and thorough, but others dismissed it. Register