BARCELONA — IBM will offer new services to telecom operators Verizon and Telefonica, from cloud-based 5G deployment to artificial intelligence, the U.S. technology company said on Monday.
Major tech players such as Microsoft and Amazon are vying for a share of 5G revenue by offering next-generation software tools for telecom operators.
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IBM, using technology acquired by the software company Red Hat, will offer cloud services for telecom operators to deploy their networks and help them sell tailored products. Financial terms of the merger were not disclosed. which expands IBM̵7;s existing partnership with the two companies.
Cloud platforms use software instead of physical devices to perform network functions. It helps telecom operators build 5G networks faster, lower costs, and sell customized services.
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“It’s a time of change in this niche market. Telecom companies are trying to position themselves as destinations for services such as augmented reality. Machine learning and AI,” Redhat vice president Darrel Jordan-Smith told Reuters.
On the AI side, IBM and Spain’s Telefonica have created a virtual assistant that they say removes weaknesses such as long wait times by automating the handling of FAQs and tasks such as billing.
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“We see this as a real moment for telecom operators with 5G: Architecturally. They want to gain more control on their platform. and rethinking their networks as a digital world rather than a structured physical model,” said Steve Canepa, IBM general manager for Business Communications.